All checks are processed by First Job Services, which is recognised by the Disclosure and Barring Service as a Responsible Organisation for Basic Checks
Here are some of our frequently asked questions. For additional questions please go to our Contact page
A DBS Check is a background check used by employers on behalf of applicants to ensure that a candidate is suitable to work in a specific industry. It is also known as a CRB Check or Basic Disclosure.
Once you you have submitted your application one of our agents will review it carefully to ensure that there are no errors or missing information. If any additional information is required we will contact you via email (or SMS and phone if you request) to amend everything as soon as possible.
Once we have checked all of the relevant documentation your certificate will be dispatched to the address you provided on the application.
Your certificate will arrive in 3 to 5 days at the address you provided us. Some applications may take longer.
The certificate usually arrives within 3 to 5 days. On some occasions it can take longer
The certificate usually arrives in under 3 working days but can take up to 14 working days in some circumstances.
If you’re ordering less than 3 we would recommend just going through the application process normally as each application only takes 5 minutes.
If you are ordering more than 3 you can contact us for a more streamlined process, hands on support and a discounted rate.
Yes – just use the Check Status page.
The certificate is sent to the postal address you provide.
Please see our Which DBS Check for more information on each type of check
Yes. We can process your application if you are currently outside the UK. Please contact us and we will assist you with this.
Yes, you can find out about this on our Refund Policy page.
We accept all major credit and debit cards as well as bank transfers.
If you have any additional questions please use our Contact page
