All checks are processed by First Job Services, which is recognised by the Disclosure and Barring Service as a Responsible Organisation for Basic Checks
First Job Services Ltd (“we”, “us” or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains what personal information we collect, why we collect it, how we use it, how long we retain it and how we protect your information.
First Job Services Ltd is registered in England and Wales under company number 15076484 and provides DBS checking and application support services to individuals and organisations.
By using our website or submitting a DBS application through our services, you acknowledge that your personal information will be processed as described in this Privacy Policy.
First Job Services Ltd is an independent organisation providing DBS checking and application support services to individuals and organisations.
We are recognised by the Disclosure and Barring Service as a Responsible Organisation for Basic DBS Checks.
We are not the Disclosure and Barring Service, the UK Government or any other government department or agency.
For the purposes of applicable data protection legislation, First Job Services Ltd is responsible for the personal information that we process in connection with our services.
Depending on the service you use, we may collect and process personal information such as your full name, previous or other names, date of birth, current and previous addresses, address history, email address, telephone number, National Insurance number, identity document details, information contained within identity documents, information required to complete a DBS application, information relating to identity verification, DBS application and reference information, information relating to communications with you, payment and transaction information, and any other information that you voluntarily provide to us or that is necessary for us to provide our services.
DBS applications may involve the processing of information relating to criminal convictions and offences.
Where such information is processed, we will only process it where we have a lawful basis and where the applicable requirements of UK data protection law are satisfied.
We do not determine the information contained within a DBS certificate. The information disclosed as part of a DBS Check is determined by the Disclosure and Barring Service in accordance with the relevant legal and regulatory framework.
We use personal information for purposes including processing DBS applications, checking and verifying your identity, submitting information to the Disclosure and Barring Service, communicating with you about your application, requesting missing or additional information, providing application updates, providing customer support, processing payments and maintaining transaction records, preventing fraud and misuse of our services, maintaining appropriate application and compliance records, complying with legal, regulatory and DBS requirements, maintaining the security of our services and systems, handling complaints and disputes, and improving our services.
We will only use your personal information for purposes that are compatible with the reason for which it was collected or where otherwise permitted by applicable law.
We process your personal information where necessary to provide the DBS checking and application support services you have requested, to comply with our legal, regulatory and DBS obligations, and where it is necessary for our legitimate business interests, including administering our services, preventing fraud, maintaining security, dealing with complaints and protecting our business, provided those interests are not overridden by your rights. Where consent is required, we will ask for your consent before processing the relevant information. Where processing is based on consent, you may withdraw your consent at any time, although this will not affect processing that has already taken place lawfully.
When you submit a DBS application through our service, we need to collect and process information required to complete and administer the application.
This may include identity documents and information obtained during the identity verification process.
We may use appropriate identity verification services where required or appropriate.
The information supplied must be accurate and complete. Incorrect or incomplete information may result in delays, errors or the withdrawal of an application.
We do not automatically delete all information immediately after your DBS application has been completed.
Different types of information may be retained for different periods depending on why the information was collected and whether we have a legal, regulatory or legitimate business reason to retain it.
Current DBS guidance requires records of documents used to validate an applicant’s identity to be retained for a minimum of two years.
Accordingly, we may retain records of identity documents and identity verification information for at least two years where required by DBS requirements.
Relevant DBS application and audit records may also be required to be retained for a minimum of two years.
We therefore retain relevant DBS application and audit records for the period required by the DBS.
Information that is not subject to a specific DBS retention requirement will be retained only for as long as reasonably necessary for the purpose for which it was collected, or where we have another lawful reason to retain it.
For example, certain information may need to be retained for accounting, tax, legal, fraud prevention, dispute resolution or regulatory purposes.
We periodically review the information we hold and will delete or anonymise personal information when it is no longer necessary to retain it, unless we have a lawful reason to keep it for longer.
This means that not all personal information is necessarily retained for the same period.
Although your DBS application may be completed, certain records cannot immediately be deleted where we are required to retain them for DBS compliance, fraud prevention, audit, legal or regulatory purposes.
In particular, records relating to identity verification and relevant DBS application records may need to be retained for a minimum of two years.
We therefore do not promise that all personal information and documentation will be destroyed immediately after a DBS certificate or application result has been issued.
Payments made through our website may be processed by payment service providers.
Where a payment service provider processes your payment, your payment information may be processed directly by that provider in accordance with its own privacy policy and security requirements.
We do not need to retain complete payment card details in order to provide our DBS services.
We take appropriate technical and organisational measures to protect personal information against unauthorised access, accidental loss, destruction, alteration or disclosure.
These measures may include access controls, authentication procedures, secure systems, restricted access to personal information and appropriate security procedures for our staff.
However, no method of transmitting information over the internet or storing information electronically can be guaranteed to be completely secure.
Our website uses cookies and similar technologies.
Cookies may be used to operate essential website functions, remember preferences, maintain website security, understand how visitors use our website, improve website performance and, where permitted, support analytics or marketing activities.
Where required, we will ask for your consent before placing non-essential cookies on your device.
You can manage your cookie preferences through the cookie controls available on our website.
If you have concerns about how we have handled your personal information, please contact us first so that we have an opportunity to investigate and resolve your concern.
You also have the right to complain to the Information Commissioner’s Office (ICO) if you believe that your personal information has been handled unlawfully.
The ICO is the UK’s independent supervisory authority for data protection.
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, regulatory requirements or how we process personal information.
The latest version will always be published on our website.
The date at the top of this Privacy Policy shows when it was most recently updated.
If you have any questions about this Privacy Policy or how we process your personal information, please contact us through our website.
First Job Services Ltd
Company Number: 15076484
United Kingdom
Email: info@dbschecks.org.uk
Telephone: 02045 724 111
