Updated: Monday, August 26th 2019
To allow us to provide you with our service we will require information which includes your name, date of birth, your e-mail, phone number, address, financial information and any other relevant details including various documentation to process your application. This personal information is required solely to apply for the service provided. All data and documentation once submitted is destroyed and removed from our computer and servers unless this is requested to be kept for use for re-applying at a later date.
Cookiesare small files which are stored on a user’s computer. They are designed to hold data and can be accessed either by the web server or the clients computer if you agree. Please see below the types of cookies used:
Essential cookies: These cookies are essential for the websites functionality. Essential cookies allow you to use our website securely and make use of our payment services safely.
Session cookies: Session cookies are stored on the server and are lost when the web browser is closed. Session cookies usually collect a session ID which refrains you from having to log in each individual time when you re-visit.
Persistent cookies: a persistent cookie is one that is stored as a file on your computer. This remains there when you close your web browser. This cookie can be read by the website that created it when you return to that website again.
Cookies enable us to provide you with a better website. Cookies allow us to analyse which website pages provide you with the most value and which don’t so that we can ensure you are receiving the best customer experience. Cookies provide us with no access to your computer or no personal information about yourself, only information and documentation that you choose to provide us with.
How long do you keep your data?
Your data is deleted usually once your application is successfully completed but in some cases we will keep securely data for up to 6 months.
Where is data stored?
All infomation you send us is securely stored on our secure server based in London, England.
All payments are processed using Stripe – which is widely used by some of the biggest businesses in the world. Stripe is a PCI Service Provider Level 1 which is the highest grade of payment processing security.
Although we currently do this; at a later date data that we collect may be transferred at a secure destination outside the European Economic Area (EEA). It may then also be processed by staff operating outside the EEA. All relevant steps are taken to ensure data is treated with securely.
We will undertake all the relevant procedures to make sure your data is secure as possible. Our site and servers are all secured using the strictest rules and procedures. Unfortunately transmission of information over the Internet is never completely secure and therefore transmission is at your own risk.
Data collection usage & timeframe
Data collected will not be held for longer than is necessary for the purposes we have obtained it for, unless we are required to keep it for longer in order to comply with the law in which case we will keep it securely for up to 6 months.
Access to your information
You have a right to find out if we have any personal information on you by emailing us or sending us a letter to the address below. We will give you a description of what data we are holding, why we are holding it, who it has been disclosed to and send you a copy of what we hold.